Course content

  • 1

    ๐Ÿงช WhatsApp Testing channel

    • What is the WhatsApp Testing?

    • Set up your first WhatsApp Testing channel

    • Create your first WhatsApp Bot

    • Test your bot on your phone

  • 2

    ๐Ÿ— Build your first WhatsApp bot

    • Building a simple WhatsApp Bot ๐Ÿ“น

  • 3

    ๐Ÿ–ผ Features & Content types in WhatsApp Bots

    • Features not currently supported in WhatsApp bots

    • Content you can display (or not) in WhatsApp Bots ๐Ÿ“น

    • Content in WhatsApp: Text

    • Content in WhatsApp: Images

    • Content in WhatsApp: Emojis

    • Content in WhatsApp: GIFs

    • Content in WhatsApp: Youtube

    • Content in WhatsApp: Audio File

    • Content in WhatsApp: Location in Google Maps

    • Content in WhatsApp: Links

    • Content in WhatsApp: PDF File

    • Content in WhatsApp: Lists (Dynamic Array of options)

    • Content in WhatsApp: Contacts

  • 4

    Exercise 1๏ธโƒฃ - Build WhatsApp bots for Surveys

    • Intro: what are we going to build?

    • 1. Create a Whatsapp bot

    • 2. First message + Question: number + Conditions block

    • 3. Buttons + Set Variables + Question: Text

    • 4. Youtube video + Questions: Text

    • 5. Google Spreadsheet integration

    • 6. Link the bot to your Testing channel

    • 7. Test the bot on WhatsApp

  • 5

    Exercise 2๏ธโƒฃ - Build WhatsApp bots for Product Recommendation

    • What are we going to build?

    • 1. Get data from Google Sheets

    • 2. Keyword Jump for a Yes/No question

    • 3. Buttons + Keyword Jump + Set variables

    • 4. Set numeric variables for pricing

    • 5. Question: Email + Email to Leads

    • 6. Test your bot in WhatsApp

  • 6

    Exercise 3๏ธโƒฃ - Build WhatsApp bots for Customer Support

    • What are we going to build?

    • 1. Main menu with Buttons + Keyword Jump + Set variables

    • 2. Ask for more info with Text and Number question

    • 3. Notification via Email + Human Takeover

    • 4. Test your bot on WhatsApp + test the Human Takeover from Chats

  • 7

    Exercise 4๏ธโƒฃ - Trigger custom flows based on the number of previous conversations

    • Intro: what are we going to build?

    • 1. Creating the flow for the first visit

    • 2. Creating the onboarding flow

    • 3. Creating the main menu

    • 4. Setting up special messages for specific dates

    • 5. Overview

  • 8

    ๐Ÿš€ WhatsApp Business - Build your public WhatsApp Bot

    • Official number request

    • Number integration process

    • WhatsApp Business - official API - General info & FAQs

    • The WhatsApp Business section

    • How to publish your bot: link it to your WhatsApp Business

  • 9

    ๐Ÿ™‹ Subscribers - Users you can contact proactively

    • What is the Opt-in process?

    • Why is the Opt-in process mandatory?

    • How to Get Subscribers for your WhatsApp Business

    • Build an Opt-in bot or use the pre-made Opt-in template!

    • Good practices of Opt-ins

  • 10

    ๐Ÿ’Œ Campaigns - How to send notifications to your subscribers

    • HSM Templates

    • How to request a HSM Template

    • WhatsApp Campaigns

    • Set up your first Campaign ๐Ÿ“น

  • 11

    ๐Ÿ’ก Building tips and good practices

    • How to capture the first user's input in WhatsApp